The AT Elevé Program | AppointmentTrader

An Exclusive Program for 5★ and Above Hotels

Guests expect you to make anything happen — even when tables, spa slots, or tee times are fully booked. The AppointmentTrader Elevé Program ensures you can always deliver, thanks to premium, priority bids that stand out to our top-rated sellers and get filled faster. Plus, you can tap into our global network of thousands of insiders to even secure reservations at your guest’s next destination.

Say yes — every time. Even when venues say no, you’ll have options.

Premium bids automatically applied — prioritized and seen first by trusted sellers.

Leverage a global network — even arrange for your guest’s next destination.

Credit-based monthly billing — no upfront payments and no cost to the hotel.

Earn commissions on reservations, adding value for your team and bottom line.

🌟 Contact the Elevé Team

Your Benefits

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Always Deliver

Never tell a guest “we couldn’t get it.” Your premium bids stand out and get priority attention — so you always have options.

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Global Reach

Tap into thousands of insiders worldwide — even make arrangements for where your guest is headed next.

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Priority Access

Hotel bids are flagged as premium and jump to the top of the queue for our most trusted sellers, so you don’t compete on equal footing — you lead.

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No Cost to the Hotel

There’s no cost to join the program — your guests pay, and you reap the benefits.

🎯 How AppointmentTrader Works

AppointmentTrader connects your guests’ requests with a global marketplace of thousands of industry insiders who specialize in securing reservations even when venues appear fully booked. Guests’ requests are posted as premium bids seen first by our trusted sellers. These sellers use their connections, last-minute openings, and know-how to fulfill the request quickly.

Our community works behind the scenes to make it happen, ensuring your guests enjoy seamless access to oversold restaurants, spas, and more, while you take the credit.

Read More on how the Bid Process Works ▼

When a guest makes a request, AT creates a premium bid that trusted sellers see first. They compete to fulfill it quickly, using their insider knowledge and personal relationships with venues. Once secured, the reservation is transferred directly into your guest’s name — no vouchers or complicated instructions.

AT’s sellers operate globally, meaning you can support your guests not only at your property’s location but even for their next destination. Everything is discreet, seamless, and designed to elevate your guest experience.

To Illustrate:

Let's say Peter has a great morning and decides to take his three friends to Nobu Malibu at 6 PM the same day.

He checks the restaurant's website and sees that no reservations are available. He then looks at the Nobu Malibu page on AppointmentTrader, but finds that there are no user postings either.

That's where the community-driven bid process comes in.

Peter can place a bid on AppointmentTrader, which serves as a reward for any community member who chooses to work on securing the reservation. AT then notifies experienced users who may be able to help.

Step-by-Step Process
1.) Setting a Reward (Bid)
* AppointmentTrader uses historical data to recommend a reasonable reward amount for securing a reservation - let's say $100.
* Peter really wants to go, so he increases the bid (or reward) to $200.
* At this stage, the reservation does not exist yet.

2.) A Community User Picks Up the Bid
* 👻 @EnamoredThumb44, an experienced AT user, has a strong track record of successfully securing reservations and low refund requests, they receive a notification about Peter's bid.
* 👻 @EnamoredThumb44 picks up the bid, meaning they will now work on securing the reservation.
* Peter can now talk to 👻 @EnamoredThumb44 for any questions Peter may have as 👻 @EnamoredThumb44 user fills the bid.

3.) Finding the Reservation
* 👻 @EnamoredThumb44 now uses their connections at Nobu Malibu to secure the table.
* If they successfully get the 6 PM table for four, Peter receives a confirmation that the reservation has been secured.
* If 👻 @EnamoredThumb44 fails to secure the reservation, the bid is returned to the pool so another user can try.

4.) Payment & Protection
* Once the reservation is secured, 👻 @EnamoredThumb44 receives the $200 reward which is credited to 👻 @EnamoredThumb44's AT balance, where users manage their own funds and can withdraw via available payout options such as bank transfer, PayPal, or Zelle.
* Peter can now enjoy the dinner with his friends at Nobu Malibu!
* As with all transactions on AT, disputes and no-show fees are handled through the platform's community-driven resolution system. Users with a strong track record are incentivized to fulfill bids successfully, and community members can report issues to maintain trust in the marketplace.

🚀 Get Started

Onboarding is fast and free — you’ll be ready to say yes to every guest request within 30 minutes.